When will I receive my shipment?
As we ship via US Postal Service, we cannot guarantee shipping time; however average shipping times for Domestic US is 6-10 Days and International is 10-20 days after the product has shipped.
International shipping time can change due to customs and local postal couriers. Customers are responsible for all duty and custom charges.
How can I track my shipment?
You will receive an email notification with your tracking number once your order has shipped.
Where do you ship to?
We currently ship to the following locations:
United States, Australia, Austria, Belgium, Brazil, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Mexico, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom and .
My order never arrived what do I do?
We’re sorry to hear this! Please reach out to our customer service team firstname.lastname@example.org
What is your return policy?
Items may be returned within 30 days from the date of purchase with the original packing slip. Refunds will be issued in the form of store credit only.
Please note that all garments need to be in original condition – products still have tags attached, are unworn and unwashed. This will be verified by our distribution center before store credit is issued.
Original shipping and duty charges are non-refundable and you are responsible for the return shipping and duty charges. We are unable to offer store credit for used or customer-damaged items or clearance items.
If your return has been approved, the store credit will be issued to you.
Sale items are non-refundable.
What if my size is not available?
If your sizing does not appear, we are currently out of stock. To find out when more will be available please sign up for updates, which is located at the bottom of the Mashup Reggae homepage, or follow us on Twitter Instagram and Facebook @mashupreggae.
When will the product be back in stock?
To find out when more will be available please sign up for updates, which is located at the bottom of the Mashup Reggae home page, or follow us on Twitter Instagram and Facebook @mashupreggae.
Who do I contact for wholesale inquiries?
At this time we are not currently selling to new wholesale retailers. However, please do reach out and send an email to email@example.com with your information for our records